Mission, Vision, Values


To meet the civil legal needs of low-income and vulnerable individuals in our community through effective legal representation and education.


A just community where all people are treated fairly and have access to civil legal representation to meet their basic needs of safety, economic security, and stability.

Guiding Principles

  • Defend and empower vulnerable people giving them a voice in the system
  • Treat everyone with compassion, dignity and respect
  • Proactively collaborate with community partners to provide holistic services
  • Champion pro bono services
  • Incorporate the values of Diversity, Equity and Inclusion in actions
  • Foster innovation

Strategic Plan

NLS’s Board of Directors, in partnership with staff and informed by community input, spent much of the last year developing a new Strategic Plan. NLS engaged Brocade Studio to lead NLS through a robust and collaborative rethinking of our goals, structure and systems to fortify our organization to meet the community demand for civil legal aid. The plan was approved by the Board of Directors on August 16, 2023 and will guide NLS forward through 2026.

The plan builds on the work accomplished over the decades by staff and longtime supporters while challenging us to foster innovation and develop the next generation of legal aid leaders. NLS’s 2023-2026 Strategic Plan is available here.

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